Enterprise Webhook Architecture: Building Systems That Don’t Break at Scale
Naive webhook handling breaks under load. Proper architecture (queues, retries, idempotency, monitoring) is essential for reliable integrations at scale.
Available worldwide - any timezone
Custom Apps and AI Automation. Built to last.
Senior engineers building custom web and mobile apps, dashboards, agent pipelines, and automation systems for productivity and BI, for companies in Italy, Europe and worldwide. WordPress and WooCommerce when you need platforms that last. Since 2009.
- Reply within 24 hours
- Fixed or phased pricing
- Senior engineers since 2009
Engineering delivered for
What We Build
Services
End-to-end development and architecture. From initial system design to production deployment and beyond.
Custom Apps
Custom web and mobile applications, SaaS, internal tools, admin dashboards, and APIs. React, Next.js, Node.js, Flutter.
ReactNext.jsFlutterNode.js
Explore Custom Apps Agents and Automation
AI agents, custom MCP tooling, and DevOps automation pipelines for productivity, BI, and business workflows.
AgentsMCPPipelinesAutomation
Explore Agents and Automation WordPress and WooCommerce
Custom themes, plugins, enterprise WordPress, WooCommerce stores with ERP/CRM sync, performance, and maintenance.
WordPressWooCommerceThemesPlugins
Explore WordPress and WooCommerce Cloud and Private AI
Private LLM and RAG systems, plus AWS cloud architecture and CI/CD when your product needs solid infrastructure.
Private AIRAGAWSCI/CD
Explore Cloud and Private AI Florence, Italy and European Engineering
Custom Apps, Agents and Automation that move the business.
We build custom web and mobile apps, admin dashboards, AI agent pipelines, and DevOps automation that improve productivity, BI, and day-to-day operations.
We also deliver private AI and cloud systems when data and infrastructure need to stay under your control, and WordPress and WooCommerce platforms when that is the right foundation: themes, plugins, ERP/CRM sync, and performance work since 2009.
Clients range from startups and local businesses to global brands. Same standard either way: understand the problem, choose the right stack, and ship code that lasts.
17 yrsShipping and maintaining production systems since 2009.
AWSCertified cloud practice. Infrastructure designed, not improvised.
IEDTeaching at Istituto Europeo di Design since 2016.
IT · ENBased in Florence, working with teams across Italy and Europe.
Selected work
Problems solved, with results attached.
FinTech
Sales Incentives Platform - Payment Provider
Mobile app and web platform for a world-class digital payment provider's sales teams. Training modules, quizzes, leaderboards, gamified sales incentives with real prizes, product catalog, real-time statistics and performance tracking.
Luxury Real Estate
Property Management Dashboard
WordPress-powered admin system managing 500+ properties, Pipedrive CRM Live Sync & Integration, per user Emails & Calendars Integration, RBAC, tenant portals, maintenance tickets, automated invoicing, and document management.
Hospitality
Global Hotel Chain Knowledgebase
Revenue management portal for the world's second-largest hotel chain, serving EMEA, NAD, SAD and Southeast Asia teams. Dynamic rate collection, corporate policies, training content, and real-time analytics.
How we work
No surprises. You always know what is shipping and what it costs.
01
A technical conversation
You talk to the engineers who will own the project, not a salesperson.
02
A clear proposal
Written scope, architecture notes, milestones and a fixed or phased price.
03
Build in short sprints
A staging environment early on and working software shown regularly.
04
Launch and care
Monitoring, updates and support that fit the system, or a documented handover.
Insights
Latest Thinking
Practical write-ups for teams deciding what to build and how.
Why your WooCommerce and CRM are out of Sync
Integration failures aren't plugin failures—they're architectural failures. Naive webhook/plugin approaches break under load. Proper middleware architecture is worth the investment.
WooCommerce or Shopify? The Ultimate Guide for an Ecommerce business
Updated 2025 comparison of WooCommerce and Shopify for businesses in North America and Europe. Cost analysis, performance, real cases, compliance, scalability, and security. Find out which platform is right for…
Safely use AI at work, without sending sensitive data outside your Business
Sensitive Data & AI: How to build your own private AI to help your productivity at work, and stay privacy compliant without sending data to commercial LLMs like OpenAI, Anthropic…
Why Your WordPress Site is Slow
The hidden cost of generic WordPress solutions and how to fix it: most WordPress sites rely on bloated plugins and weak integrations. Here's why custom WordPress development matters for enterprise…
From a Real Problem to a Working Web App
How to turn a daily problem into a live web app in days. The decisions that made it fast, and what they mean if you need custom software.
FAQ
Questions buyers usually ask
How much does custom web or mobile app development cost?
Scope drives cost: a focused MVP is very different from a multi-role SaaS with realtime sync. After a short discovery we give a fixed or phased estimate before build starts. See Custom Apps for typical engagement shapes.
How long does a typical project take?
Many focused builds ship in weeks to a few months. Larger platforms are phased so you can go live earlier and expand. We agree milestones up front so timeline and budget stay clear.
Do you build AI agents and automation, or only websites?
Both. We ship custom web and mobile apps, plus AI agents, MCP tooling, and DevOps automation for productivity and BI. Private LLM and RAG work sits under Cloud and Private AI when data must stay in-house.
Can you improve an existing WordPress or WooCommerce site?
Yes. Themes, plugins, checkout, ERP/CRM sync, performance, and hardening for WordPress and WooCommerce are a core service. We improve what you already have instead of pushing a throwaway rebuild.
Can we keep AI and company data on our own servers?
Yes. Private and on-premise LLM plus RAG deployments keep documents and systems under your control, with optional AWS cloud and CI/CD when the product needs solid infrastructure.
Do you work with companies across Italy and abroad, or only locally?
We are based in Florence and work with companies across Italy, Europe and worldwide, in any timezone. Delivery is remote-first with clear async updates, and we meet in person when a project needs it.
Do you offer fixed pricing or only hourly billing?
We prefer fixed or phased pricing after discovery so you know what you are buying. Hourly retainers are available for ongoing maintenance and iteration when that fits better.
Can you take over a project started by another agency or freelancer?
Often yes. We audit the codebase, hosting, and risks first, then propose a realistic path: stabilize, refactor, or rebuild only what blocks you. No surprise rewrites without agreement.
Start a project
Have a project in mind? Let's build it right.
Tell us about your goals and your budget. From a quick WordPress fix to a full custom platform, we’ll take care of the rest.
- A senior engineer reads every brief
- If we are not the right fit, we say so
- info@shambix.com
We usually reply within 24 hours. No newsletter, no spam.